Introduction
This privacy policy outlines how R-Care ("we," "us," or "our") collects, uses, shares, and protects personal information obtained from users of our healthcare app. By using our app, you agree to the collection and use of your personal information as outlined in this policy.
Information Collected
We collect the following types of information from users:
- Personal information: When you sign up for R-Care, we require you to provide personal information, such as your name, phone number, email address, and date of birth. This information is used to verify your identity and to create your account. We also collect the location of your device to enable you to find healthcare services near your location.
- Health information: When you use our healthcare services, you may be asked to provide health-related information, such as your symptoms or medical history. This information is used to provide you with appropriate medical care.
- Payment information: If you choose to purchase healthcare services through R-Care, we collect payment information, such as your credit card number, billing address, and expiration date.
Use of Information
We use the information we collect to provide you with healthcare services, to improve our app and services, and to communicate with you. Specifically, we may use your information for the following purposes:
- To create and manage your account
- To provide healthcare services, such as doctor appointments, pharmacy orders, laboratory test bookings, nursing care, and hotel room bookings
- To verify your identity and prevent fraud
- To communicate with you about your healthcare services
- To personalize your experience on our app
- To improve our app and services
- To comply with legal and regulatory requirements
Sharing of Information
We may share your information with third parties in the following circumstances:
- With healthcare providers: We may share your health-related information with healthcare providers to provide you with appropriate medical care.
- With service providers: We may share your information with service providers, such as payment processors, delivery services, and marketing providers, to provide our services.
- With government authorities: We may share your information with government authorities, such as law enforcement agencies or regulatory bodies, to comply with legal requirements.
- With other users: If you choose to use our app to communicate with other users, such as healthcare providers or pharmacy staff, your information may be shared with those users.
Security of Information
We take reasonable measures to protect the personal information we collect from users. This includes using industry-standard encryption and security protocols to protect your information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You have the right to access, correct, and delete your personal information at any time. You also have the right to object to the processing of your information or to withdraw your consent to our collection and use of your information. To exercise these rights, please contact us at elvee@ruralnomics.com
Changes to this Policy
We may update this privacy policy from time to time. Any changes to this policy will be posted on our app and will be effective immediately upon posting.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at elvee@ruralnomics.com